Just wanted to give you all a heads up that we are switching our member management platform from MindBody to PushPress™. We’re super excited about this transition as it will allow us to run the gym more efficiently, free up our time so we can focus more on being better coaches and spend more time on the gym floor with you all.
This process will take place over the next few weeks. Expect an email from the new system requesting you set up and verify the existing information we have on file for you. The subject line will be “Action Needed – 5 Valleys CrossFit Migration Request.” This email will be sent on Wednesday March 14th.
When you get a spare moment, please use the link in the next email from us to update your account information. The faster everyone can complete this the faster we can start using our fancy new system! (:
Once your information is updated in PushPress look out for a few more emails to finish your setup process.
One email will contain a new waiver that we need everyone to sign as we will no longer be using SmartWaiver. This will allow us to have a valid waiver for everyone on file after the switch.
You will also receive a Membership Agreement to sign which outlines all of our gym policies. IMPORTANT: this agreement uses our updated pricing. Your payments will remain the same that you are currently paying so disregard the price if varies from your current payment. (:
The last email will have a link for you to set up a Pin for your account. This pin will allow you to log in to the new member portal app where you can sign in to classes, purchase retail and see the class schedule including who will be coaching.
If you have any questions, don’t hesitate to ask, you can always catch me in the gym or email me at email@example.com.